All interpersonal interactions take place on three levels, each with different characteristics. There is a universally human, an individual and a cultural level to each interaction we have.

We, as human beings are in pursuit of happiness, want to be recognized for our work, need motivation, and have an imagination. This universal level connects us – with all people on this earth! The second level is that of our socialisation. It is particularly often the trigger for misunderstandings and conflicts, but at the same time offers the potential to build bridges through sensitisation and mutual understanding. The third level is our individual personality. It makes us unique and stems from the mixture of our experiences and how we have been raised, who and what influenced us and several further factors. When the aim is to promote diversity, one needs to analyse all these three levels in the respective context.